One-time passwords (OTPs) are a popular way to add an extra layer of security to your online accounts. OTPs are unique codes that are generated and sent to your phone or email address when you try to log in to your account. You then need to enter the OTP code to complete the login process.
Shopify stores can use OTPs to enhance customer security and reduce fraud. Shopify's native New Customer Accounts feature allows you to send your new customers an email containing a one-time, 6-digit code that they need to enter in order to log in.
However, Shopify's native OTP feature does not allow you to send OTPs to existing customers. This is where the Extendons OTP Login app comes in.
The Extendons OTP Login app allows you to send OTPs on mail to both new and existing customers. It also offers a variety of other features, such as:
Ability to send OTPs to phone numbers and email addresses
Ability to customize the expiration time of OTPs
Ability to send OTPs for registration, login, and checkout
The ability to request OTPs for all customers or only for certain customers
Benefits of Using Shopify OTP in Mail
There are several benefits to using Shopify OTP on mail, including:
Increased security: OTPs add an extra layer of security to your Shopify store by making it more difficult for unauthorized users to access your customer accounts.
Reduced fraud: OTPs can help to reduce fraud by making it more difficult for fraudsters to steal customer accounts and make fraudulent purchases.
Improved customer experience: OTPs can improve the customer experience by making it easier and faster for customers to log in to their accounts.
How to Set Up Shopify OTP on Mail
To set up Shopify OTP via email, you will need to install the Extendons OTP Login app from the Shopify App Store. Once you have installed the app, you can follow these steps to configure it:
Go to Apps > Extendons OTP Login in your Shopify admin panel.
Click Settings.
Under General, select the Email option.
Enter the email address where you want to send OTPs to your customers.
Click Save.
Once you have configured the app, you can start sending OTPs to your customers by following these steps:
When a customer tries to log in to their account, they will be prompted to enter their phone number or email address.
If the customer enters their email address, they will receive an email containing a one-time, 6-digit code.
The customer will then need to enter the OTP code to complete the login process.
You can also send OTPs to your customers for registration and checkout. To do this, you will need to enable the Registration OTP and Checkout OTP options in the Extendons OTP Login app settings.
Tips for Using Shopify OTP on Mail
Here are a few tips for using Shopify OTP on mail:
Communicate with your customers: Let your customers know that you will be sending them OTPs to their email addresses. This will help to avoid any confusion or frustration.
Make it easy for customers to get help: If a customer has any problems logging in with an OTP, make it easy for them to get help. You can do this by providing a link to a support page or by adding a live chat feature to your website.
Monitor your app performance: Monitor the performance of the Extendons OTP Login app to make sure that it is working properly. You can do this by checking the app's analytics and by testing it yourself.
How to Use the Advanced Features of the Extendons OTP Login App
To use the advanced features of the Extendons OTP Login app, you will need to upgrade to a paid plan. Once you have upgraded, you can access the advanced features by going to Apps > Extendons OTP Login > Advanced Settings in your Shopify admin panel.
Conclusion
Shopify OTP on mail is a great way to add an extra layer of security to your Shopify store and protect your customers from fraud. If you are looking for a way to improve the security and customer experience of your Shopify store, I recommend using the Extendons OTP Login app.
Additional Information
Here are some additional things to keep in mind about Shopify OTP on mail:
OTPs are only valid for a short period of time. This is to prevent unauthorized users from using OTPs that they may have obtained through phishing or other malicious means.
Customers can request a new OTP if they need one. If a customer loses their OTP or if it expires before they can use it, they can request a new one by clicking on the Resend OTP link in the email.
OTPs can be used to log in to Shopify stores on all devices. Customers can use their OTPs to log in to their Shopify accounts on their computers, smartphones, and tablets.
