Market Insights: CRM Software Industry Size, Share, and Growth Forecasts for 2027

Quick Overview of the Global CRM Software Market Analysis

The recent analytical report published by MarkNtel Advisors (a leading consulting, data analytics, and market research firm), Global CRM Software Market comprises a detailed study of critical and major aspects of market dynamics, i.e. market trends, size, forecasts, growth factors, challenges, and competitor landscape. The research company provides an extensive range of strategic reports on diverse industry verticals to substantial and varied client bases, including multinational corporations, financial institutions, governments, and individuals, among others.

Market Insights & Analysis: Global CRM Software Market (2022-27):

According to the latest report, the Global CRM Software Market is anticipated to grow at a CAGR of around 14.8% during the forecast period, i.e., 2022-27. The report significantly addressed considerable changes, gap analyses, and competitive studies using qualitative and quantitative data. These include the widespread segmentation, geographical landscape, and recent developments, entailing information on the fluctuation in the demand, sales, revenue, and other parameters experienced and expected in the industry for the forecasting year i.e 2022-27.

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Key Driver: Integration of AI into CRM Software:

The burgeoning demand for Artificial Intelligence (AI)-based CRM software is due to the rapid adoption of SaaS-based solutions and the rising number of AI-based product offerings by technology providers globally. Integrating AI into CRM solutions helps improve customer engagement, sales insights, and social networking. In the aftermath, it results in the increased adoption of point solutions, expansion in computing & analytical abilities, & the surging adoption of the SaaS delivery model. Furthermore, advancements in AI, such as Machine Learning (ML), Natural Language Processing (NLP), and Deep Learning, are some techniques contributing to the Global CRM Software Market growth.

In addition, AI-based CRM solutions eliminate repetitive & unproductive tasks, including data entries, and other time-consuming administrative functions, since they offer greater bandwidth for customer services & support functions. Likewise, AI-enabled chat & email bots ensure that customers get quick responses & directions. The increasing advances in AI have paved the way for technologies to analyze voice & text in real-time, which helps agents effectively serve prospective & existing clients.

Market Bifurcations Based on Different Segments:

The CRM Software Market covered in this report is segmented into:

-By Deployment

Cloud
On-Premise
Hybrid

Here, the Cloud-based deployment of CRM solutions is projected to hold a considerable market share during 2022-27, owing to the rising awareness about its various benefits like low latency, fast data retrieval, minimized overall operational costs, etc. In addition, the increased demand for cloud-based CRM software by SMEs is primarily due to cost-efficiency, accessibility, & virtually no equipment costs, which, in turn, is contributing to the overall market growth.

Hence, the benefits of cloud services are enabling SMEs and large enterprises to adopt cloud-based CRM software, which has been boosting the innovation in overall product development, efforts towards greater agility in client operations, etc.

-By End User

Healthcare
E-commerce and Retail
BFSI
IT and Telecom
Government
Others (Media, Energy and Utility, Transportation, etc.)

-By Enterprise Size

Small and Medium Scale Enterprise
Large Scale Enterprise

-By Application

Salesforce Automation
Customer Service
Marketing Automation
Social Media Monitoring
Others (Lead Generation, Integration, etc.)

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On the geographical front, the CRM Software Market expands across the following:

-By Region

North America
South America
Europe
Middle East and Africa
Asia-Pacific

Companies Listed in CRM Software Market

Aurea Software, Inc.
Infor, Inc
Microsoft Corporation
Oracle
Salesforce
Pegasystems
SAP
SAGE Group
Sugar Customer Relationship Management (CRM)
Zoho Corporation
HubSpot
NetSuite
IBM Corporation
Copper Customer Relationship Management (CRM), Inc.
Adobe System Inc.

CRM Software Market Report Table of Contents Includes:

Introduction
Executive Summary
Expert Verbatim- What our Experts Say?
CRM Software Management Market Pricing Analysis
Competitive Outlook
Disclaimer

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Reasons to Buy the Market Report

The study incorporates insights to enlighten the stakeholders about the industry's growth potential while learning the competitive scenario in the CRM Software Marketto plan their strategic investments.
The stakeholders can also get a hold of unbiased & accurate data into the dynamic interface of the industry to frame robust business strategies & investments utilizing the information cited.
With the help of such data in this report, the investors can better understand the tactics used by the competitors to sustain the industry & establish dominance & profits over the years.
The analysis further incorporates data that would offer efficiency to the investors in organizing their sales & marketing efforts by identifying the opportunities offered in the CRM Software Market.

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Why choose MarkNtel?

MarkNtel Advisors is a leading market research company, consulting, & data analytics firm that provides an extensive range of strategic reports on diverse industry verticals. We deliver data to a substantial & varied client base, including multinational corporations, financial institutions, governments, & individuals, among others.

Our specialization in niche industries & emerging Video Analytics geographies allows our clients to formulate their strategies in a much more informed way and entail parameters like Go-to-Market (GTM), product development, feasibility analysis, project scoping, market segmentation, competitive benchmarking, market sizing & forecasting, & trend analysis, among others, for 14.8 diverse industrial verticals.