Why Is My SimpliSafe Camera Showing a Yellow Light?

Why Is My SimpliSafe Camera Showing a Yellow Light?

When you expect your SimpliSafe camera to function flawlessly for home security, seeing a yellow light on it can be confusing. The SimpliSafe camera yellow light usually means that the device is having problems connecting to WiFi, upgrading firmware, or booting up.

What's Meant by the Yellow Light?

Typically, a solid or blinking yellow light shows up when:The camera is starting up after being powered on.

• There is a firmware update underway.

• The WiFi connection is unreliable or broken.

• The camera cannot finish the setup.

The yellow light shouldn't remain on for very long, even though it's common during boot-up or upgrades. It can indicate an issue that requires troubleshooting if it continues.

How to Solve a Yellow Light Problem with a SimpliSafe Camera

1. Verify your WiFi signal.
   Make sure your camera is on a 2.4GHz network and within range of your router (SimpliSafe cameras do not support 5GHz).

2. Turn the camera back on:
   To change the LED, unplug the camera or press the reset button for ten to fifteen seconds.

3. Go to the Login Page for SimpliSafe:
   Check the status of your device by going to the official SimpliSafe login page, or try deleting and re-adding the camera through the dashboard.

4. Look for any updates:
   Verify that the firmware and SimpliSafe app are up to date.

After following these instructions, if the yellow light on the SimpliSafe camera persists, get in touch with SimpliSafe support for more complex troubleshooting or replacement options.